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HEY, I’M SHAY/
StudyHub • Learning Management System

StudyHub • Learning Management System

Category
Complex System
B2C
My Role
UX Design
UX Research
Product Design
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📌
Project Overview
As part of my psychology BA studies and UX major, I participated in the UX design for complex systems course, and StudyHub is my team's project - we decided to improve our prior existing student portal.
 
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Yulia Goldenberg, Ph.D.
Lecturer
💡
“Not only was this project great, but the teamwork behind it was excellent! This is an excellent interface. I wish it was widely available.”
 

Defining The Challenge

The Problem

The college's current student portal is inconvenient and unclear, making it hard for students to access information and assignments.

The Goal

Creating a convenient and understandable system that mediates between the student and the services of the educational institution.

The Task (How)

Making information, tasks, and assignments easily accessible to the student.
 
 

System Goals

  • Integrate existing college systems so the students can perform actions and receive info in a fast and accessible way.
  • Improving the user satisfaction survey score.
  • Increasing the percentage of system logins.
  • Reducing performing actions time.
  • Reducing unnecessary communication with technical support.
  • Reducing user error percentage in the system.
 
 

Competitors Analysis

We examined our current competitors, which are similar systems being used in different institutions, and compiled a list of pros and cons
 

WorldWide Platforms

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Israeli Platforms

 
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Pros

  • Accessible lectures contact info.
  • Calendar with relevant and contextual info.
  • Accessible files per class and time.
 

Cons

  • Irrelevant info & actions are located in key system locations.
  • Irrelevant info & actions for different types of users- such as students and lecturers.
  • Bad use of UI and layout.
 
 
 

User Research

In order to get inspire, explore and choose directions and opportunities, we committed the following qualitative and quantitative methods.
  • User feedback - 50 students: Self-reported, open-ended, and close-ended information provided by a sample of users (students) through an online questionnaire.
  • Interviews - 5 students, 3 Lecturers: Conducted interviews with potential students to discuss in depth what the participant thinks about the topic in question.
 
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Task Analysis

Following the user interviews and user feedback, we converted the data into a task analysis format. As a result, we will have the bottom-line prioritization of all of the data items and actions our users will perform on the new platform we will provide.
 
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User Requirements

Information

  • Dates of assignments
  • Daily calendar
  •  Test and exams dates
  • Messages from lecturer
  • Tests from previous years
 

Actions

  • Works and exercises submission
  • Download & viewing presentations
  • Ordering documents & certificates
  • Courses registration
  • Payment of tuition
 
 
 

Concept 01

 
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Pros

  • Most relevant information is displayed.
  • Match between the system and the real world.
  • The simple layout is easy to scan and is understandable.

Cons

  • The visual layout may be too simple/cute.
  • Lack of student's personal information - year, school, grades
 
 
 

Concept 02

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Pros

  • Information dashboard display
  • Search bar efficiency
  • Outlined important actions (such as registering for new courses)

Cons

  • Can cause cognitive overload
  • Can cause orientation confusion
  • Can take time to adjust
 
 
 

Concepts conclusion

Our classmates and lecturer reviewed both concepts and offered their feedback.
 
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Concept 01 - Winning

  • Orientation was clear
  • Aesthetically pleasing and unthreatening
  • The usage of images created a clearer action decision
  • User-friendly UI
  • Language differences could be a confounding factor
  • Might be too simplistic
 

Concept 02

  • Aesthetically pleasing
  • Division of Info and actions was clear
  • The search bar was noted positively
  • The customized layout option received positive feedback
  • The dashboard’s info caused disorientation
  • feedback concerning high cognitive overload
As a result of both concepts, we then designed the final version based on the features and layouts that were most popular with the users.
 
 

Main User flow

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Design

To The Prototype

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Thanks to my wonderful team, I learned a lot working with you: Omer Aviram, Nimrod Sagisman, Noya ArielDana Sergeev.
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More Projects

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→ Firma

 

CONTACT

Linkedin WhatsApp theshayz3@gmail.com